
Support
Frequently Asked Questions.
Getting started, accounts and more
Getting Started
How do I sign up?
Start by downloading the app from the App Store and choosing a plan that fits your business needs.
Is there a free trial?
Yes—all new users get a free seven day trial prior to the Apple subscription starting.
Do you offer a deal if I sign up for longer than a month?
Yes—you’ll save a few hundred dollars when you sign up for our bi-annual plan.
Are inspectagram paid plans auto-renewed?
Yes—subscriptions renew automatically through the Apple store unless canceled.
Do you need my personal payment details?
All iOS payments are processed securely by Apple. We don’t collect or store your card details ourselves.
Team & Access Control
What is 'Team Inspect' and how does it work?
Team Inspect allows multiple inspectors to collaborate on the same report in real time, without overwriting each others sections. It’s perfect for mentoring, multi-inspector companies or fast-tracking new hires.
How does Team Inspect work?
You can assign inspectors to the same job and work together live—even if they're on different devices. Changes sync automatically once connected.
Can I invite other inspectors to my team?
Yes—owners can go to Profile > Team > Invite, enter inspector phone numbers and send them an invite.
Will other inspectors have access to my reports?
Only if they’re on your team and assigned to the report.
Can I control what my inspectors see and do?
Yes—as the account owner, you control publishing, templates, contracts, scheduling and payments.
Can I prevent inspectors from doing side jobs?
Yes—you can require reports to be published only through your company account.
Customization & Templates
Can I customize my reports with inspectagram?
Yes—the templates are fully customizable. Customize once or create templates for specific job types.
Are there inspection templates included?
Yes—Inspectagram comes with a selection of customizable templates. You can also build your own or lock a master template for consistency.
Can inspectors create their own templates?
Only if you allow it. You decide who can create or edit templates—most companies lock this to ensure brand and legal consistency.
Features & Workflow
How does inspectagram help inspectors save time?
By combining photos, comments, issue tagging, and report output in one flow, most inspectors finish reports 30–50% faster than with traditional tools.
Do you have video?
Yes, but we strongly advise not to use video. Taking or sharing video may expose you to liabilty, privacy, violations, theft accusations, defamation, misrepresentation, or unauthorized use - a major risk flagges by multiple law firms.
Platform & Compatibility
What devices does Inspectagram® currently work on?
Inspectagram is currently available on iPhone where the majority of our users work. Support for Android devices is planned for the future, but no official release date has been set.
For Real Estate Agents
What makes inspectagram different for real estate agents?
Our reports are visual, clear and easy to understand. Agents tell us they spend less time explaining results to buyers because the format helps clients see what's urgent and what's manageable at a glance.
Value & Differentiation
What makes inspectagram so different?
Inspectagram was built by inspectors, lawyers, builders and agents—combining industry logic, legal accountability and time-saving design into one system.
Why is inspectagram better than other inspection apps?
We built this from the ground up for modern inspections—not just form-filling. Inspectagram simplifies the job, protects you legally and speeds up your day.
Pricing & Refunds
Why is it so expensive?
Inspectagram is an all-in-one platform with built-in legal tools, scheduling, payment, templates, and report logic. You’re paying for reliability and results—not just storage space.
Why is it so cheap?
We price fairly because we believe in modernizing the inspection industry—not draining your margins. Our pricing reflects our mission, not overhead bloat.
Does inspectagram provide refunds?
We don’t offer refunds; the app is managed thorugh the ios Appple store.
Account Cancellation & Data
What is your cancellation policy?
You can cancel your subscription directly through your Apple account. Your subscription will stop at the end of the current billing cycle. To delete your account on the app go to Profile > Settings > Delete Me.
Can’t find the answer you’re looking for? Get in touch with our friendly team :)