Frequently Asked Questions.

Getting Started

How do I sign up?
Download inspectagram from the Apple App Store or Google Play Store, create your account and choose the subscription option that works best for you.

Is there a free trial?
Yes. New users can get started with a free trial before choosing a paid subscription.

Do you offer savings if I sign up for longer than a month?
Yes. Longer-term subscription options offer savings compared with paying month to month. Current subscription options and pricing are available in the app.

Team & Access Control

What is Team Inspect?
Team Inspect allows multiple inspectors to work on the same inspection without overwriting each other’s work. It is designed for multi-inspector inspections, mentoring and companies training new inspectors.

Can I invite other inspectors to my team?
Yes. Company accounts can add inspectors to their team and assign them to inspections.

Will other inspectors have access to my reports?
Team members only have access based on their company account and assigned permissions.

Can I control what my inspectors see and do?
Company owners can manage their team and maintain control over key company-level settings and workflows.

Customization & Templates

Can I customize my reports with inspectagram?
Yes. inspectagram allows you to customize your inspection templates to suit your business, services and inspection requirements.

Are inspection templates included?
Yes. inspectagram includes inspection templates to help you get started, with customization available for different inspection types and business needs.

Can companies maintain consistent templates across their team?
Yes. Company accounts can use standardized templates to help maintain consistency across inspectors and reports.

Features & Workflow

How does inspectagram help inspectors save time?
inspectagram is designed around the inspection itself. Rather than constantly backtracking through the property or building the report after the inspection, inspectors can capture components, defects, photos and comments as they move through the home. The result is a more efficient field-to-report workflow.

Does inspectagram use AI?
Yes. inspectagram uses AI to help turn field observations into clear, professional report language. The inspector remains in control of the inspection, findings and final report.

Does inspectagram support video?
Video functionality may be available, however we recommend being thoughtful about when video is appropriate. Photos and clear written observations are generally better suited to creating a concise, defensible inspection report.

Platform & Compatibility

What devices does inspectagram currently work on?
inspectagram is available for download through both the Apple App Store and Google Play Store.

Can I work on my reports from a computer?
Yes. inspectagram is designed to be used in the field, with desktop access available for reviewing and editing reports on a larger screen.

How long will my phone battery last while using inspectagram?
Battery performance varies depending on your device, battery health, inspection length and how you use your phone throughout the inspection. Most inspectors can complete 1-2 inspections on a single charge and charging between inspections while they are in their vehicle.

Inspectagram is a field tool designed to be actively used throughout an inspection. Like other camera and navigation-based apps, it places continuous demand on your phone while in use.

For longer inspection days, we recommend starting with a fully charged device, charging between inspections when needed and keeping a portable battery pack available, especially during colder temps (like any other tool).

For Real Estate Agents & Clients

What makes inspectagram reports different for real estate agents and their clients?
inspectagram reports are designed to make inspection findings easy to understand. Clear photos, straightforward language and prioritized findings help agents and clients quickly understand what was found and what may require attention.

What Makes inspectagram Different

What makes inspectagram different?
inspectagram was built around a different way of inspecting. Instead of simply digitizing traditional inspection forms, the platform is designed around an efficient field methodology that helps inspectors move systematically through the property, capture what matters and build the report as they inspect.

Who built inspectagram?
inspectagram was developed with input from experienced inspectors, builders, legal professionals and real estate professionals to address the needs of everyone who relies on an inspection report.

Why choose inspectagram over traditional inspection software?
inspectagram isn't designed simply as report-writing software. It connects the inspection methodology, field workflow and final report so inspectors can work more efficiently while producing consistent, professional and defensible reports.

Pricing & Subscriptions

How much does inspectagram cost?
inspectagram offers different subscription options depending on the length of your subscription. Current pricing and available plans are displayed when you subscribe through the app.

Who manages my inspectagram subscription?
Subscriptions purchased through the inspectagram app are managed by the Apple App Store or Google Play Store, depending on your device. This includes payment processing, renewals, cancellations and billing information.

Are inspectagram subscriptions automatically renewed?
Yes. Subscriptions purchased through Apple or Google Play automatically renew according to the terms of your selected plan unless you cancel before the renewal date.

Does inspectagram have access to my credit card information?
No. Apple or Google securely processes your payment and manages your billing information. inspectagram does not collect or store your credit card details for subscriptions purchased through the app.

Does inspectagram provide refunds?
Because in-app subscriptions are purchased and managed through Apple or Google Play, refund requests are subject to their respective policies and must be requested through the applicable app store.

Cancellation & Account Management

Can I cancel anytime?
Yes. You can cancel your subscription through your Apple App Store or Google Play account. Once cancelled, you will continue to have access to inspectagram until the end of your current paid subscription period.

Does deleting the inspectagram app cancel my subscription?
No. Deleting the inspectagram app from your phone does not cancel your subscription. You must cancel your subscription through Apple or Google Play to prevent future renewal charges.

How do I delete my inspectagram account?
You can delete your account from within the inspectagram app by going to Profile > Settings > Delete Me.

Does deleting my inspectagram account automatically cancel my subscription?
No. Your subscription is managed separately by Apple or Google Play. If you have an active subscription, you should cancel it through the applicable app store before deleting your inspectagram account.

What is the difference between deleting the app, cancelling my subscription and deleting my account?
Deleting the app removes inspectagram from your device but does not cancel your subscription.

Cancelling your subscription through Apple or Google Play prevents future renewals. You will continue to have access until the end of your current paid subscription period.

Deleting your inspectagram account removes your account from inspectagram. If you also want to stop future subscription charges, you must separately cancel your subscription through Apple or Google Play.

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