Integrations · ISN

Already using ISN? Connect it to inspectagram.

Keep scheduling in ISN. Do your inspections and reports in inspectagram.

Our ISN integration brings your bookings into inspectagram and uploads your published reports back to ISN, so you never type the same details twice. You can switch to inspectagram without giving up the scheduler you already use.

What syncs

Bookings in. Reports back.

  • Recent bookings

    Bookings from the past 30 days show up in inspectagram as soon as you connect.

  • Upcoming bookings

    Every future booking in ISN shows up in inspectagram automatically, with all its details.

  • Published reports

    Publish in inspectagram and the report uploads to ISN, which marks the inspection Complete.

How it works

Book in ISN. Inspect in inspectagram.

  1. Book in ISN

    Keep scheduling the way you always have.

  2. Start from the booking

    Create the inspection from the synced booking in inspectagram. The client, property and appointment details are already filled in.

  3. Publish your report

    Publish in inspectagram. The report uploads to ISN and the inspection is marked Complete.

  4. ISN sends it

    Your ISN report email goes to the client automatically after the delay you set in ISN, usually about 30 minutes. The report opens once it’s paid through ISN.

Always create the job from within the booking. Never start it from the red + on the dashboard: only a job created from the booking is linked to ISN, and that link is what uploads your published report.

Setup

Get connected in a few minutes.

You’ll need an ISN account, an inspectagram account, and a desktop computer.

  1. Open your access keys

    In ISN, go to Settings → My Access Keys.

  2. Copy your keys

    Copy your Company key, Access key and Secret access key. Use the copy button beside each one.

  3. Sign in to inspectagram

    Sign in at admin.inspectagram.io with the same sign-in method you use in the inspectagram app. Then open Account Details and scroll down to ISN Integration.

  4. Paste and save

    Paste each key into the field with the matching name, then select Save Credentials. The status changes to Connected, and your bookings from the past 30 days appear.

    Which key goes where
    ISN: My Access Keysinspectagram: ISN Integration
    Company keyCompany Key
    Access keyAccess Key
    Secret access keySecret Access Key
    DomainService Domain (optional)

Keep your keys private. Don’t include them in screenshots, emails or support messages. Don’t select “Generate new keys” in ISN, because that can break your other ISN connections.

Questions

ISN integration FAQ.

Do I need to fill in Service Domain?

No. It’s optional and detected automatically from your company key. If you enter it, copy the domain exactly as it appears in ISN.

The status still says “Not connected.” What should I do?

Check that each value was copied into the matching field with no extra spaces, then select Save Credentials again.

Will connecting affect my other ISN integrations?

No, as long as you use your existing keys. Only generating new keys in ISN can affect other connections.

Do I have to stop using ISN?

No. Keep scheduling in ISN. inspectagram handles the inspection and the report.

Will my published report show up in ISN?

Yes, when the inspection was created from its ISN booking. If you republish, the new link is added to ISN. A job started from the red + on the dashboard isn’t linked to ISN, so its report won’t sync back.

When does my client get the report?

Automatically, after the delay you set in ISN, usually about 30 minutes. Publishing uploads the report to ISN and completes the order, which starts that delay. Until it goes out, you can make changes in ISN, and in the rare case a report has to go out right away, send it yourself.

When does my client pay?

Through ISN. If you schedule with ISN, take payment with ISN too. Clients can pay any time from booking until the report is sent, and can’t open the report until it’s paid.