Manage Your Subscription

Learn how subscriptions purchased through the Apple App Store and Google Play Store are managed and why all billing changes must be made directly through those platforms.

Why This Matters

If you purchase an inspectagram subscription through the Apple App Store or Google Play Store, your billing relationship is with that platform rather than inspectagram.

Because those purchases are processed by Apple or Google, inspectagram does not have access to your payment method, subscription billing details or renewal settings. As a result, inspectagram cannot create, change, cancel or refund subscriptions purchased through either platform.

Recommended Approach

Always manage your subscription through the same platform where it was originally purchased.

• Apple App Store subscriptions should be managed through your Apple account settings.
• Google Play subscriptions should be managed through your Google Play account settings.
• If you activate access using a redemption code provided by an educational provider or approved partner, remember that redeeming the code does not automatically cancel an existing Apple App Store or Google Play subscription.
• If your access is provided only through a redemption code and you do not have an active Apple App Store or Google Play subscription, there is nothing you need to cancel.

Common Mistakes

Assuming inspectagram can cancel your subscription

Subscriptions purchased through the Apple App Store or Google Play Store cannot be managed by inspectagram. Any changes must be made directly through Apple or Google.

Forgetting to cancel an unwanted subscription

If you no longer wish your Apple App Store or Google Play subscription to renew, be sure to cancel it through that platform before the renewal date.

Not knowing how your access was activated

Before making subscription changes, confirm whether your access is provided through an Apple subscription, a Google Play subscription or a redemption code from an approved provider.

FAQs

Can inspectagram cancel my Apple App Store subscription?

No. Apple App Store subscriptions must be managed directly through Apple.

Can inspectagram cancel my Google Play subscription?

No. Google Play subscriptions must be managed directly through Google.

Does redeeming a code cancel my existing Apple or Google subscription?

No. Redeeming a code activates access but does not cancel an existing Apple App Store or Google Play subscription. If you no longer want that subscription to renew, you must cancel it through the platform where it was purchased.

Who should I contact if I have a billing issue?

If your subscription was purchased through the Apple App Store or Google Play Store, billing questions should be directed to the platform where the subscription was purchased.